Standard Airmail - (€2.50) - This method is selected at the customers risk and is not trackable and none recorded so will not need to be signed for on arrival. This method is NOT insured so will NOT qualify for a free reship should it not arrive. Estimated delivery time is 7 - 14 days.
International Recorded Delivery - (€9.00) - This service is fully trackable in your country. This method will need to be signed for on arrival and generally takes between 3-7 days to arrive depending on your location.
Please note that rcnetchemicals.com do not provide these delivery times, these are estimated delivery times provided by the mail service and any late arrivals are to be taken up with the mail service themselves. Any orders that have had a delivery attempted but no one is home to sign for, they will be taken to your nearest sorting office and you will be left a delivery attempted note which you should take with you to collect the delivery at your soonest convenience. Should you not collect your order within the given period it will NOT be returned to us and therefore will be destroyed so you will not be eligible for a refund or a reship.
Returns, Refunds & Replacements
Due to the nature of our business, we do not offer any return policy and all sales are final, no exceptions. This may sound harsh but due to the product nature if any product was tampered with then this could cause serious harm to researchers if we was to resale, we could also not guaranteed the purity. however, any customers wishing to cancel an order they do have from the time of purchase to the time of shipment to cancel for a full refund, once the order has been shipped there is nothing we can do. At RCNET we do offer one replacement reship for any order that is tracked which has not arrived within 21 business days.
Please note the following points :
- Customers as from the time of purchase to the time of shipment to cancel any order.
- All sales are final once the order has been shipped from our warehouse.
- We do not accept returns or provide a return address.
- Only recorded mail qualifies for a free reship after 21 business days.
- None recorded mail is ordered at the customers risk and will not be reshipped should it not arrive.
- Countries must not be on our shipping RED list (no reship offered for certain countries)
RED Listed countries that do not qualify for a reship should it be stopped by customs:
- New Zealand
- All customers from the above countries order at their own risk, no reshipments are offered due to stringent customs controls.